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P-3271 IT Hardware Maintenance and Support Services

Translink

Awarded
services
Northern Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Translink, and hundreds more across the UK public sector.

Key details

Contracting authority
Translink
Public undertaking
Region
Belfast
Delivery: Northern Ireland, United Kingdom
Contract value
£3,000,000ex VAT
Submissions closed
Not stated by buyer
Published
29 May 2026

Procurement

Contract period
14 June 2026 - 13 June 2029
3 years
Possible extension to 13 June 2032 · 5 years, 11 months in total
Procedure type
Open procedure
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support
  • 72110000 Hardware selection consultancy services
  • 72120000 Hardware disaster-recovery consultancy services
  • 72130000 Computer-site planning consultancy services
  • 72140000 Computer hardware acceptance testing consultancy services
  • 72150000 Computer audit consultancy and hardware consultancy services

What happened

Translink awarded this contract to CAPITA BUSINESS SERVICES LTD worth £3,000,000 on 12 Jun 2026. The contract runs until 13 Jun 2029.

Description

Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.)

Awarded supplier

Supplier
CAPITA BUSINESS SERVICES LTD
GB-PPON: PGJV-4881-DTGT
Award value
£3,000,000
Award date
12 June 2026

Contact

Address
22 Great Victoria Street, Belfast, BT2 7LX

Identifiers

Notice ID
058310-2026
OCID
ocds-h6vhtk-056734

Explore related tenders

External ID: fts-ocds-h6vhtk-056734 • Added 29 May 2026