Provision of Franking Machine and Maintenance Services
London Fire Commissioner
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
London Fire Commissioner awarded this contract to Quadient Uk Ltd worth £20,584 on 28 May 2026. The contract runs until 31 May 2028.
Description
The requirement arises from the replacement of the existing franking machine, which has reached end of life. The new contract will ensure continuity of service for the processing and payment of outgoing mail and parcels across LFB HQ, supporting approximately 24,000–34,000 mail items per annum.
The scope of the services includes:
- Lease of a mid/high-volume franking machine (minimum capacity of 100 letters per minute)
- Full maintenance and repair service, including engineer call-out within 8 hours (7 days per week)
- Supply of consumables for the duration of the contract
- Installation, configuration and training for LFB staff
- Provision of reporting, analytics and online account management tools
- Ongoing technical and account management support
The machine must be fully compliant with Royal Mail ‘Mailmark’ requirements and capable of processing a range of mail types, including tracked and signed services. Due to infrastructure constraints within LFB HQ, the solution must support hardwired connectivity, with Wi-Fi capability as a secondary option.
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External ID: fts-ocds-h6vhtk-06a7cc • Added 28 May 2026