Rapid Response and Resettlement

NHSGG&C seek an organisation that will provide a service of

-collecting older people over the age of 60 years of age (or with identified vulnerabilities), who do not require to be admitted to hospital, from accident and emergency departments, discharge lounges and specific wards, and safely transporting them home. There may also be circumstances where the patient meets the criteria, where a transfer to an alternative care setting such as care or residential home is appropriate.

• assisting the older person into their home and helping them to settle, ensuring their basic needs (with the exception of personal care) are met.
• contacting the person the next day to offer any additional short-term practical support.
• signposting the individual to statutory or third sector services to support ongoing needs.

With reference to SPD question 4D.1, Bidders should hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards