Public Contracts Scotland

ITSO Zonecard Ticketing Solution

Strathclyde Partnership for Transport

Awarded
services
Scotland
2 lots

This tender has closed

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Key details

Contracting authority
Region
Glasgow
Contract value
£283,510ex VAT
Submissions closed
Not stated by buyer
Published
11 July 2022

Procurement

Procedure type
Open procedure
CPV classifications
  • 30162000 Smart cards
  • 22459000 Tickets
  • 48100000 Industry specific software package
  • 48211000 Platform interconnectivity software package
  • 48219000 Miscellaneous networking software package
  • 48219100 Gateway software package
  • 48400000 Business transaction and personal business software package
  • 48480000 Sales, marketing and business intelligence software package
  • 72212100 Industry specific software development services
  • 71311200 Transport systems consultancy services
  • 72316000 Data analysis services
  • 72317000 Data storage services
  • 72413000 World wide web (www) site design services
  • 72415000 World wide web (www) site operation host services

What happened

Strathclyde Partnership for Transport awarded this contract to Unicard Ltd worth £137,788 on 6 Jul 2022.

Description

SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following:

Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators.

Ongoing services to maintain the availability of the ITSO ticket products.

Liaison with operators and their suppliers through the development, testing and deployment stages.

Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total).

Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products.

Retail at operators’ existing physical POSTs (such as ticket vending machines).

Mobile app for operator ticket inspection and validation.

Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required.

Reporting from HOPS.

Awarded supplier

Supplier
Unicard Ltd
Award value
£137,788
Award date
6 July 2022

Contact

Address
131 St Vincent Street, Glasgow, G2 5JF
Contact name
Kenny Govan

Identifiers

Buyer reference
21-193
Notice ID
rls-59-JUL453734
OCID
ocds-r6ebe6-0000674663

Explore related tenders

External ID: pcs-ocds-r6ebe6-0000674663 • Added 27 May 2026