Public Contracts Scotland

Pensions Administration Software

Scottish Public Pensions Agency

Awarded
services
Scotland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Scottish Public Pensions Agency, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Galashiels
Contract value
£5,100,000ex VAT
Submissions closed
4 April 2022
Published
24 July 2023

Procurement

Contract period
Until 6 June 2028
~5 years (est.)
Procedure type
Open procedure
CPV classifications
  • 48000000 Software package and information systems

What happened

Scottish Public Pensions Agency awarded this contract to Heywood Pension Technologies worth £5,100,000 on 6 Jun 2023. The contract runs until 6 Jun 2028.

Description

The Scottish Public Pensions Agency (SPPA) administers pensions on behalf of the Scottish Government for the employees of the National Health Service in Scotland, for Teachers, the Police and for Firefighters. SPPA directly supports over 600,000 pension scheme members.

The provision of Pensions and Payroll services is required together with associated support and maintenance beyond March 2026 and associated services if required. SPPA requirements are for cloud based platforms under a Software as a Service agreement with an initial contract term of five years with an option of a further two plus two year extensions.

Full description

The provision of Pension and Payroll Administration services, together with associated support and maintenance and support services as required. The requirements are for a cloud based service under software as a service. SPPA administers pensions for employees of the National Health Service in Scotland, for Teachers, the Police and Firefighters.

The contract will include but not be limited to the provision, management and support for the following key components and services : implementation of and migration to Pension and Payroll Administration platforms (applications and infrastructure) to support the ongoing obligations of SPPA in the administration of the schemes, for which it is responsible for.

Support and maintenance for the above, encompassing applications, data, software and hardware ; system administration and operating systems ; all databases ; and contingency, continuity and back up recovery and deployment of major / minor software and operating system upgrades.

The solutions should be scaled to accommodate the schemes which SPPA administer (approximately 600,000 members) as well as potentially other schemes which SPPA may take on responsibility for.

Community Benefits / social considerations are included in this requirement, a summary of the community benefits should be provided.

Awarded supplier

Supplier
Heywood Pension Technologies
Award value
£5,100,000
Award date
6 June 2023

Contact

Address
7 Tweedside Park, Tweedbank, Galashiels, TD1 3TE
Contact name
Tom Wilson

Identifiers

Buyer reference
SPPA/08-27/06-22
Notice ID
rls-30-JUL484456
OCID
ocds-r6ebe6-0000674043

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External ID: pcs-ocds-r6ebe6-0000674043 • Added 27 May 2026