Public Contracts Scotland

GP IT Document Management

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Awarded
services
Scotland
Price only

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS), and hundreds more across the UK public sector.

Key details

Region
Edinburgh
Contract value
£15,000,000ex VAT
Submissions closed
Not stated by buyer
Published
26 October 2023

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) awarded this contract to Advanced Health and Care Limited worth £15,000,000 on 29 Sept 2023.

Description

NSS is required to upgrade the document management and workflow software services for all General Practices in Scotland (and primary care provision in the Scottish Prison Service). The current contract ends 31 March 2024. The current solution Docman 7 is no longer fit for purpose and is an end-of-life product provided by Advanced Health and Care Limited. The Docman 7 product will no longer be supported from January 2026. The upgrade to the Docman 10 product will take an estimated 27 months to migrate all data and implement the new software services in 900 practices.

The new Docman 10 services continue to support the existing GP2GP clinical record transfer process. They provide a centralised cloud hosted solution which integrates effectively with current GP IT Clinical Systems. Integrated Electronic Data Transfer [EDT Hub] and SCI Gateway functionality continues to be fully supported in the new upgraded services.

Awarded supplier

Supplier
Advanced Health and Care Limited
Award value
£15,000,000
Award date
29 September 2023

Contact

Address
Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, EH12 9EB
Contact name
George Futcher

Identifiers

Buyer reference
NP606321
Notice ID
rls-18-OCT491383
OCID
ocds-r6ebe6-0000748133

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External ID: pcs-ocds-r6ebe6-0000748133 • Added 27 May 2026