Public Contracts Scotland

Retail Systems Procurement

ScotRail Trains Limited

Awarded
services
Scotland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from ScotRail Trains Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Scotland
Contract value
£83,763,400ex VAT
Submissions closed
18 September 2026
Published
13 August 2026

Procurement

Procedure type
Negotiated procedure with prior call for competition
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

ScotRail Trains Limited awarded this contract to SilverRail Technologies worth £83,763,400 on 29 May 2026.

Description

ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.

Awarded supplier

Supplier
SilverRail Technologies
Award value
£83,763,400
Award date
29 May 2026

Contact

Address
Atrium Court, Glasgow, G2 6HQ
Contact name
William Maclean

Identifiers

Buyer reference
SR-PACT-PROJ-0317
Notice ID
rls-2-AUG562388
OCID
ocds-r6ebe6-0000762976

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External ID: pcs-ocds-r6ebe6-0000762976 • Added 27 May 2026