eTenders Ireland

CFT 3942 - Provision of a Digital Services Platform VERSION 2

South Dublin County Council

Awarded
IE
services
Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from South Dublin County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Dublin
Contract value
Not stated by buyer
Submissions closed
5 May 2026
Published
3 April 2026

Procurement

Contract period
Until 14 August 2036
120 months
Procedure type
Open
Evaluation method
Most Economically Advantageous Tender (MEAT)
CPV classifications
  • 72212333 Contact management software development services

What happened

South Dublin County Council awarded this contract to Abavus Ltd worth €518,851 on 14 Aug 2026. The contract runs until 14 Aug 2036.

Description

SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.

Awarded supplier

Supplier
Abavus Ltd
Award value
€518,851
Award date
14 August 2026

Contact

Contact name
Procurement Officer, South Dublin County Council, Tallaght, Dublin 24

Identifiers

Buyer reference
3942

Explore related tenders

External ID: ie-7846698 • Added 25 May 2026