eTenders Ireland

23/009 - Customer Experience Programme

Uisce Éireann

Live
Confirmed tender
IE
services
Ireland

Key details

Contracting authority
Region
Ireland
Contract value
€1,500,000ex VAT
Deadline
1 May 2023
Published
29 March 2023

Procurement

Contract period
Until 30 March 2028
60 months
Procedure type
Negotiated Procedure Without Prior Publication
CPV classifications
  • 79342310 Customer survey services
  • 48445000 Customer Relation Management software package
  • 79342311 Customer satisfaction survey
  • 79342320 Customer-care services
  • 79311000 Survey services
  • 73100000 Research and experimental development services
  • 79300000 Market and economic research; polling and statistics
  • 79310000 Market research services
  • 79311100 Survey design services
  • 79311200 Survey conduction services
  • 79311300 Survey analysis services
  • 79313000 Performance review services
  • 73200000 Research and development consultancy services
  • 73210000 Research consultancy services

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What happened

The contract runs until 30 Mar 2028.

Contact

Procurement contact for this buyer (from their other notices)

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External ID: ie-236871 • Added 18 April 2026