eTenders Ireland

Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers

Electricity Supply Board ( ESB )

Awarded
IE
services
Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Electricity Supply Board ( ESB ), and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Ireland
Contract value
Not stated by buyer
Submissions closed
26 January 2018
Published
20 December 2017

Procurement

Contract period
Until 23 February 2022
36 months
Procedure type
Open Procedure
CPV classifications
  • 79342300 Customer services
  • 79342320 Customer-care services
  • 79512000 Call centre

What happened

Electricity Supply Board ( ESB ) awarded this contract to Abtran | Field Management Ireland worth €82,000,000 on 23 Feb 2019. The contract runs until 23 Feb 2022.

Awarded supplier

Supplier
Abtran | Field Management Ireland
Award value
€82,000,000
Award date
23 February 2019

Contact

Procurement contact for this buyer (from their other notices)

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External ID: ie-128251 • Added 19 April 2026