eTenders Ireland

Request for Tenders for the provision of IT Helpdesk and Network Support Services

Food Safety Authority of Ireland

Awarded
IE
services
Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Food Safety Authority of Ireland, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Ireland
Contract value
€200,000ex VAT
Submissions closed
9 May 2024
Published
18 April 2024

Procurement

Contract period
Until 18 June 2026
24 months
Procedure type
Open Procedure
Evaluation method
MEAT
CPV classifications
  • 72253000 Helpdesk and support services
  • 72253100 Helpdesk services
  • 72610000 Computer support services
  • 72611000 Technical computer support services
  • 72700000 Computer network services

What happened

Food Safety Authority of Ireland awarded this contract to Ekco worth €419,460 on 18 Jun 2024. The contract runs until 18 Jun 2026.

Description

The Contracting Authority seeks proposals for the provision of on-site IT Helpdesk and Network Support Services for a period of one year, with an option to renew up to a maximum of a further 1 year. Tenderers must supply at minimum one resource to support the IT Helpdesk and Network Support Services contract requirements during operational working hours as outlined below. Tenderers must ensure that they will be able to cover holiday leave and any other absences as part of the supplied services by agreement with FSAI and must detail how this will be managed.

Awarded supplier

Supplier
Ekco
Award value
€419,460
Award date
18 June 2024

Contact

Procurement contact for this buyer (from their other notices)

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External ID: ie-3422072 • Added 18 April 2026