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Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds

Leeds City Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Leeds City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Leeds City Council
Public authority - sub-central government
Region
Leeds
Delivery: UKE42, United Kingdom
Contract value
£2,848,855ex VAT
Submissions closed
Not stated by buyer
Published
18 September 2026

Procurement

Contract period
1 February 2027 - 31 January 2030
3 years
Possible extension to 31 January 2032 · 4 years, 11 months in total
Extension terms: Up to a maximum period of 24 months in any combination
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Leeds City Council awarded this contract to Comfort Call Ltd worth £2,795,550 on 26 Aug 2026. The contract runs until 31 Jan 2030.

Description

The aim of the Service Specification is to ensure the provision of high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making.

The annual value of the contract is £20, total maximum cost of £100 over the lifetime of the contract. This is a nominal figure that provides

direct financial consideration between the Council and the provider as all other service charges are managed directly between the service provider and customer or Leeds City Council acting on behalf of the customer. The estimated annual cost with regards planned

care and support based on the winning submission is £559,110.00 (2026/27 rate). Over the lifetime of the contract this equates to approximately £2,795,550.00. This is an estimation and is subject to fluctuation dependent on changes in presented demand and future sector-wide uplift arrangements managed under the Adult Social Care contract fee uplifts.

Awarded supplier

Supplier
Award value
£2,795,550
Award date
26 August 2026

Contact

Address
Civic Hall, Calverley Street, Leeds, LS1 1UR
Contact name
John Didi

Identifiers

Buyer reference
150
Notice ID
088502-2026
OCID
ocds-h6vhtk-0658ea

Explore related tenders

External ID: fts-ocds-h6vhtk-0658ea • Added 19 May 2026