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CHS – Freedom to Speak Up Guardian Services

Croydon Health Services NHS Trust

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Croydon Health Services NHS Trust, and hundreds more across the UK public sector.

Key details

Contracting authority
Croydon Health Services NHS Trust
Public authority - central government
Region
Croydon
Delivery: London, United Kingdom
Contract value
£516,968ex VAT
Submissions closed
Not stated by buyer
Published
24 September 2026

Procurement

Contract period
18 September 2026 - 17 September 2029
3 years
Possible extension to 17 September 2031 · 4 years, 11 months in total
Extension terms: The Trust may, at its sole discretion, extend the contract for a further two twelve month periods.
Procedure type
Competitive flexible procedure
CPV classifications
  • 79414000 Human resources management consultancy services

What happened

Croydon Health Services NHS Trust awarded this contract to The Guardian Service Ltd worth £516,968 on 16 Sept 2026. The contract runs until 17 Sept 2029.

Description

The Trust has appointed an independent provider to deliver Freedom to Speak Up Guardian services to support the Trust's commitment to fostering an open, transparent, and safe speaking-up culture.

The service provides staff with access to an independent and impartial route for raising concerns regarding, but not limited to:

  • Patient safety
  • Quality of care
  • Bullying and harassment
  • Workforce issues
  • Professional conduct
  • Governance concerns
  • Organisational culture
  • Any matter where staff may feel unable to raise concerns through normal management channels.

The service operates in accordance with NHS Freedom to Speak Up principles and relevant whistleblowing legislation.

Awarded supplier

Supplier
The Guardian Service Ltd
GB-PPON: PHMT-9963-GBGJ
Award value
£516,968
Award date
16 September 2026

Contact

Address
Croydon University Hospital, 530 London Road, Croydon, CR7 7YE
Contact name
Shelly-Ann Wellington

Identifiers

Buyer reference
C449206
Notice ID
090460-2026
OCID
ocds-h6vhtk-069acc

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External ID: fts-ocds-h6vhtk-069acc • Added 18 May 2026