Framework for the Provision of Legal Services

Caledonia Housing Association Group, comprising Caledonia Housing Association and its subsidiary, Cordale Housing Association, is pleased to announce the successful award of its Framework Agreement for the Provision of Legal Services, following a competitive tender process.

The Framework Agreement will run for an initial period of three years, with the option to extend for a further one year, subject to the continued satisfactory performance of the appointed legal service providers.

a. Compliance with Housing Management policies and practices, and guidance on issues such as tenancy and arrears management, and associated legal obligations.

b. Managing complaints, including those escalated to the Ombudsman or tribunal stage.

c. Court representation, including raising actions for tenancy breaches and defending actions raised against Caledonia or its employees.

d. Income recovery, including both current and former tenant arrears, recharges, and any other debt owed to the Association.

e. Legal actions related to anti-social behaviour, including ASBOs, interdicts, and possession recovery.

f. Guidance on housing-related legislation, including leases, management agreements, alternative tenures, and tenancy regimes.

g. Pursuing legal action against third parties raised by the Association.

h. Factoring services and fulfillment of associated obligations.

i. Legal advice on issuing notices and other relevant legal documents.