Tender Brief AHA Customer Survey
Almond Housing Association
Key details
Procurement
- 73110000 Research services
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What happened
The contract runs until 1 Dec 2029.
Description
Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .
Additional information
Contractor should use experience to recommend how to achieve best results and how questions should be presented (such as what order).
Contractor should explain how they will aim to meet need for face to face and telephone contact with 40% response rate for full survey in 2026.
Contact
Bid documents
Identifiers
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External ID: pcs-ocds-r6ebe6-0000823927 • Added 15 May 2026