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GB-Norwich: This is an award against Gcloud 14 RM1557.14 for Income Analytics and Engagement service 2026

Flagship Housing Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Flagship Housing Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Flagship Housing Limited
housing association
Region
Norwich
Delivery: East of England, United Kingdom
Contract value
£306,454ex VAT
Submissions closed
16 April 2026
Published
8 May 2026

Procurement

Contract period
1 May 2026 - 30 April 2028
2 years
Procedure type
Not specified
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Flagship Housing Limited awarded this contract to Voicescape Limited worth £306,454 on 23 Apr 2026. The contract runs until 30 Apr 2028.

Description

Analytics tool and engagement platform to support income maximisation and operation efficiency for the Income Collection team.

Awarded supplier

Supplier
Voicescape Limited
Award value
£306,454
Award date
23 April 2026

Contact

Address
31 King Street, Norwich, NR1 1PD
Contact name
Madeleine Jeffries

Identifiers

Buyer reference
BIP1034690555
Notice ID
9ac98528-1baf-4940-9284-6eb2f0ce4716-896484
OCID
ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa

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External ID: cf-ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa • Added 8 May 2026