Healthy Homes, Healthy People
Wales & West Utilities Limited
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Key details
Procurement
- 80330000 Safety education services
What happened
Wales & West Utilities Limited awarded this contract to WARM WALES - CYMRU GYNNES worth £2,000,000 on 28 May 2026. The contract runs until 28 Mar 2028.
Description
The project is being undertaken to alleviate fuel poverty across Wales by providing both crisis assistance and longer-term intervention-led support to vulnerable households.
The project aims to tackle the underlying drivers of fuel poverty, including low incomes, high energy costs and poor energy efficiency, while also increasing awareness of energy efficiency, PSR services and CO safety. It is a core part of delivering WWU's Consumer Vulnerability Strategy, specifically the Fuel Poverty and Energy Affordability priority area, ensuring that the most vulnerable households receive the support they need.
Benefits of the project include:
- Direct support for 14,500 vulnerable households over two years.
- Improved ability for households to meet basic needs and live in safe, warm, energy efficient homes.
- Increased community knowledge, empowerment and resilience through awareness
sessions and outreach.
- Delivery of interventions that reduce expenditure, manage fuel debt and improve home
energy efficiency.
- Improved access to crisis support, billing support and advocacy.
- Strengthens PAN Wales collaboration with local bodies and health boards.
Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-06948c • Added 8 May 2026