Contracts Finder

Apprenticeship Bundle 2 Lot 1 - Customer Service

H M Revenue & Customs

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from H M Revenue & Customs, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
LONDON
Delivery: United Kingdom
Contract value
£5,064,375ex VAT
Submissions closed
1 September 2025
Published
6 May 2026

Procurement

Contract period
2 October 2025 - 1 April 2031
6 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 80400000 Adult and other education services
  • 80500000 Training services

What happened

H M Revenue & Customs awarded this contract to Babington Business College worth £5,064,375 on 2 Oct 2025. The contract runs until 1 Apr 2031.

Description

To Provide HMRC with the following: Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071.

This notice is being published retrospectively following a housekeeping review of procurement records. The contract was awarded in October 2025, and this notice is issued to ensure that the Contracts Finder record is complete.

Awarded supplier

Supplier
Babington Business College
Companies House: 02673518
Award value
£5,064,375
Award date
2 October 2025

Contact

Address
100 Parliament Street, London, SS991AA
Contact name
Sarah Phillips

Identifiers

Buyer reference
CW103825
Notice ID
bbbb13fe-e3ef-41ae-936f-bf83336d95a9-896018
OCID
ocds-b5fd17-70373318-a639-4111-a7b1-00a95172cf97

Explore related tenders

External ID: cf-ocds-b5fd17-70373318-a639-4111-a7b1-00a95172cf97 • Added 6 May 2026