Customer Perception Surveys
London & Quadrant Housing Trust
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Key details
Procurement
- 79310000 Market research services
- 79342310 Customer survey services
- 79342311 Customer satisfaction survey
What happened
London & Quadrant Housing Trust awarded this contract to BMG RESEARCH LTD worth £344,421 on 1 May 2026. The contract runs until 1 Apr 2029.
Description
L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.
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Identifiers
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View all →External ID: fts-ocds-h6vhtk-061078 • Added 1 May 2026