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Employee Engagement Suite

West Midlands Combined Authority

Awarded
goods
Price only

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from West Midlands Combined Authority, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Birmingham
Delivery: West Midlands
Contract value
£369,504ex VAT
Submissions closed
Not stated by buyer
Published
27 April 2026

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 48900000 Miscellaneous software package and computer systems

What happened

West Midlands Combined Authority awarded this contract to Freshworks Inc worth £369,504 on 31 Mar 2026.

Description

West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management

Full description

West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management.

This Call-Off Contract Starts on March 31, 2026 and is valid for 36 months. This Call-Off Contract can be extended by the Buyer for one period of up to 12 months.

Awarded supplier

Supplier
Freshworks Inc
Award value
£369,504
Award date
31 March 2026

Contact

Address
16 Summer Lane, Birmingham, B193SD
Contact name
Emily Sutton

Identifiers

Notice ID
038116-2026
OCID
ocds-h6vhtk-068bca

Explore related tenders

External ID: fts-ocds-h6vhtk-068bca • Added 29 April 2026