Contracts Finder
Contract for the provision of IBCA Digital Service Management Tooling
Cabinet Office
Awarded
services
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Cabinet Office, and hundreds more across the UK public sector.
Key details
Contracting authority
Cabinet Office
central gov
Region
LONDON
Sector
Contract value
£279,081ex VAT
Submissions closed
17 November 2025
Published
22 December 2025
Procurement
Contract period
15 December 2025 - 14 December 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
Cabinet Office awarded this contract to Freshworks Inc. worth £279,081 on 14 Dec 2025. The contract runs until 14 Dec 2028.
Description
Provision of IBCA wide ITSM tool, adopted across all technical and specialist resolver teams as well as end users where appropriate.
Awarded supplier
Contact
Identifiers
Buyer reference
Infected Blood Compensation Authority (IBCA) /P11660
Notice ID
aa71bc60-668c-40b8-89b7-a0af4d23f059-876977
OCID
ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9
Explore related tenders
Other tenders from Cabinet Office
View all →External ID: cf-ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9 • Added 29 April 2026