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Understanding Acas Helpline Caller Behaviour

Uk Shared Business Services Limited

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Uk Shared Business Services Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
SWINDON
Delivery: England, United Kingdom
Contract value
£68,381ex VAT
Submissions closed
27 November 2025
Published
22 December 2025

Procurement

Contract period
17 December 2025 - 31 March 2026
3 months
Procedure type
Call-off from a dynamic purchasing system
CPV classifications
  • 73210000 Research consultancy services

What happened

Uk Shared Business Services Limited awarded this contract to Behavioural Insights Limited worth £68,381 on 19 Dec 2025. The contract runs until 31 Mar 2026.

Description

****This is an Award Notice, Not a Call for Competition****

Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour

Awarded supplier

Supplier
Behavioural Insights Limited
Companies House: 08567792
Award value
£68,381
Award date
19 December 2025

Contact

Address
UK Shared Business Services Ltd, Polaris House, North Star Avenue, Swindon, SN21FF
Contact name
Professional Services

Identifiers

Buyer reference
PS25309
Notice ID
c7e5fea0-a60b-4a3f-a47e-81146d6b22e0-877035
OCID
ocds-b5fd17-a26974db-2fbb-417b-b752-ffb29d4aab35

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External ID: cf-ocds-b5fd17-a26974db-2fbb-417b-b752-ffb29d4aab35 • Added 29 April 2026