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TOPdesk Cloud Software
Aston University
Awarded
services
SME-friendly
VCSE-friendly
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Key details
Contracting authority
Aston University
university
Region
BIRMINGHAM
Delivery: West Midlands, United Kingdom
Sector
Contract value
£127,182ex VAT
Submissions closed
1 October 2025
Published
5 January 2026
Procurement
Contract period
1 November 2025 - 31 October 2027
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
Aston University awarded this contract to TOPdesk UK Limited worth £127,182 on 1 Oct 2025. The contract runs until 31 Oct 2027.
Description
270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot
Awarded supplier
Contact
Identifiers
Buyer reference
1202
Notice ID
1028caed-9a0b-43e7-95fb-747073376d53-877904
OCID
ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9
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