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Customer Experience Management system
Wyre Council
Awarded
services
SME-friendly
This tender has closed
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Key details
Contracting authority
Wyre Council
local council
Region
POULTON-LE-FYLDE
Sector
Contract value
£200,000ex VAT
Submissions closed
3 November 2025
Published
7 January 2026
Procurement
Contract period
6 December 2025 - 6 December 2029
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 48000000 Software package and information systems
What happened
Wyre Council awarded this contract to Jadu Creative Limited worth £268,978 on 17 Nov 2025. The contract runs until 6 Dec 2029.
Description
Call off through a framework agreement for the council's customer experience management system. Contract term is for three years with an optional one year extension.
Awarded supplier
Contact
Address
Wyre Civic Centre, Poulton-Le-Fylde, FY67PU
Contact name
Ben McCabe
Email
Identifiers
Buyer reference
021
Notice ID
38367716-695b-40ac-8f05-20b9fa8bbe84-878289
OCID
ocds-b5fd17-4746b5e4-84c5-468e-ac8c-8f09088acdb8
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