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Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

N H S Shared Business Services

Awarded
services
SME-friendly
Dynamic Purchasing System
Framework agreement

This tender has closed

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Key details

Contracting authority
Region
Hertfordshire
Delivery: United Kingdom
Contract value
£150,000,000ex VAT
Submissions closed
11 October 2024
Published
12 January 2026

Procurement

Contract period
1 October 2025 - 30 September 2027
2 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 72212314 Voice recognition software development services

What happened

N H S Shared Business Services awarded this contract to Aprobrium LTD T/A Lexacom | Accuro Transcriptions Solutions | BigHand Limited | Dictalogic Limited | Diktamen UK | DScribe Limited | Dict8 Limited | Dictate IT Ltd | G2 Speech UK Ltd | InventAsia Limited | Norty Ltd t/a T-Pro | Nuance Communications Ireland Limited | OKS International Limited | Scribetech UK Ltd | Voice Technologies Ltd | Xstek Limited | KCI Medical ltd t/a Solventum UK worth £150,000,000 on 15 Dec 2025. The contract runs until 30 Sept 2027.

Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new.

These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS).

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes

Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - Combined Solutions

Awarded suppliers (17)

Suppliers
  • Aprobrium LTD T/A Lexacom
  • Accuro Transcriptions Solutions
  • BigHand Limited
  • Dictalogic Limited
  • Diktamen UK
  • DScribe Limited
  • Dict8 Limited
  • Dictate IT Ltd
  • G2 Speech UK Ltd
  • InventAsia Limited
  • Norty Ltd t/a T-Pro
  • Nuance Communications Ireland Limited
  • OKS International Limited
  • Scribetech UK Ltd
  • Voice Technologies Ltd
  • Xstek Limited
  • KCI Medical ltd t/a Solventum UK
Companies House: 3835983
Award value
£150,000,000
Award date
15 December 2025

Contact

Address
Three Cherry Trees Lane, Hemel Hempstead, Hertfordshire, HP2 7AH

Identifiers

Buyer reference
SBS10505
Notice ID
14e8b17e-78d3-4d2c-a30f-b96415f9a39e-878436
OCID
ocds-b5fd17-04589382-1fbd-4f66-aa92-346f4eda5cab

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External ID: cf-ocds-b5fd17-04589382-1fbd-4f66-aa92-346f4eda5cab • Added 29 April 2026