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Contract Award for Freshworks ITSM Software
Royal Borough of Kensington and Chelsea
Awarded
supplies
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active supplies tenders from Royal Borough of Kensington and Chelsea, and hundreds more across the UK public sector.
Key details
Contracting authority
Royal Borough of Kensington and Chelsea
local council
Region
London
Delivery: British Oversea Territories
Sector
Contract value
£340,000ex VAT
Submissions closed
24 November 2025
Published
26 January 2026
Procurement
Contract period
1 January 2026 - 1 January 2030
4 years
Procedure type
Other -
CPV classifications
- 48000000 Software package and information systems
What happened
Royal Borough of Kensington and Chelsea awarded this contract to Freshworks Inc. worth £340,000 on 24 Nov 2025. The contract runs until 1 Jan 2030.
Description
The provision of ITSM Software
Awarded supplier
Supplier
Freshworks Inc.
Award value
£340,000
Award date
24 November 2025
Contact
Address
The Town Hall, Hornton Street, London, W8 7NX
Contact name
Strategic Procurement
Email
Phone
Identifiers
Buyer reference
BIP1009350320
Notice ID
ffd83b7e-74a2-4462-8b9e-f3bb689f62d9-880726
OCID
ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a
Explore related tenders
External ID: cf-ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a • Added 29 April 2026