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Behavioural Barriers and Enablers for SPS (PLUS) Compliance: A COM-B Approach

Department for Environment, Food & Rural Affairs

Awarded
services

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Key details

Contracting authority
Region
London
Contract value
£114,219ex VAT
Submissions closed
20 February 2024
Published
16 February 2026

Procurement

Contract period
16 February 2026 - 1 May 2027
1 year
Procedure type
Call-off from a framework agreement
CPV classifications
  • 79315000 Social research services

What happened

Department for Environment, Food & Rural Affairs awarded this contract to Thinks Insight and Strategy (Britain Thinks) Limited worth £114,219 on 11 Feb 2026. The contract runs until 1 May 2027.

Description

The updated SPS (PLUS) Agreement introduces new compliance requirements aimed at simplifying agri-food trade between the UK and EU by reducing border checks and administrative burdens while maintaining food safety and biosecurity standards. These changes promise significant benefits, including increased UK exports and improved supply chain efficiency. However, SMEs, key players in food production and trade, face resource constraints and competing priorities, creating behavioural barriers that risk delaying readiness.

Currently, there is limited understanding of what SMEs need to comply with SPS (PLUS) and the behavioural factors influencing their ability to adapt. These include attitudes toward regulation, perceived complexity, capacity limitations, and motivational drivers. Without targeted, evidence-based interventions, policy implementation risks being generic and less effective.

This research will fill that gap by identifying behavioural barriers and enablers using the COM-B framework (Capability, Opportunity, Motivation). It will map friction points such as paperwork overload and unclear guidance, segment SMEs by readiness level, and design tailored interventions to support compliance. Methods will include evidence review, gap analysis, interviews, workshops, and survey enhancements, culminating in a behavioural map and practical toolkit.

The findings will inform Defra's Business Readiness Directorate and Communication teams, enabling them to embed behavioural insights into programme design and communications. By addressing behavioural drivers, this project will ensure SMEs are equipped and motivated to comply efficiently, supporting timely implementation of SPS (PLUS) and maximising its trade benefits.

Awarded supplier

Supplier
Thinks Insight and Strategy (Britain Thinks) Limited
Award value
£114,219
Award date
11 February 2026

Contact

Address
Seacole Building, 2 Marsham Street, London, SW1P 4DF
Contact name
Defra Group Commercial

Identifiers

Buyer reference
CF-0606900D8d000003VQwdEAG
Notice ID
892ae9a2-2c78-4ac0-a8d8-cb7b82bfe2b2-884078
OCID
ocds-b5fd17-b66399b5-690e-49b5-bf08-fd6e6b36eb3e

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External ID: cf-ocds-b5fd17-b66399b5-690e-49b5-bf08-fd6e6b36eb3e • Added 29 April 2026