2025-049 Case Management System
Ofgem
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Key details
Procurement
- 30211300 Computer platforms
- 30211400 Computer configurations
- 72000000 IT services: consulting, software development, Internet and support
- 72400000 Internet services
- 72420000 Internet development services
- 72421000 Internet or intranet client application development services
What happened
Ofgem awarded this contract to Fivium Ltd worth £85,579 on 2 Feb 2026. The contract runs until 31 Jan 2028.
Description
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.
The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
Awarded supplier
Contact
Identifiers
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View all →External ID: cf-ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8 • Added 29 April 2026