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Customer Engagement Strategy
The Pensions Regulator
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from The Pensions Regulator, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
Brighton
Delivery: South East, United Kingdom
Contract value
£11,000ex VAT
Submissions closed
2 February 2026
Published
10 March 2026
Procurement
Contract period
23 February 2026 - 6 March 2026
1 month
Procedure type
Call-off from a framework agreement
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
The Pensions Regulator awarded this contract to Actica Consulting Limited worth £11,000 on 23 Feb 2026. The contract runs until 6 Mar 2026.
Description
External expertise to develop a coherent and integrated Customer Engagement strategy that builds on our existing corporate strategy, is based on a holistic view of customer needs and sets out a roadmap for a customer engagement strategy for the next 1,3 and 5 years.
Awarded supplier
Supplier
Actica Consulting Limited
Companies House: 03396854Award value
£11,000
Award date
23 February 2026
Contact
Identifiers
Buyer reference
tender_516292/1554816
Notice ID
d374a6a1-50b0-43e7-ae15-44125aa77cf5-887829
OCID
ocds-b5fd17-1246b568-54a8-42f8-a94c-e8b2dd110a12
Explore related tenders
External ID: cf-ocds-b5fd17-1246b568-54a8-42f8-a94c-e8b2dd110a12 • Added 29 April 2026