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Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

Metropolitan Police Service

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Metropolitan Police Service, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
LONDON
Delivery: London, United Kingdom
Contract value
£1,000,000,000ex VAT
Submissions closed
17 February 2025
Published
31 March 2026

Procurement

Contract period
5 November 2025 - 4 November 2032
7 years
Procedure type
Competitive procedure with negotiation (above threshold)
CPV classifications
  • 48100000 Industry specific software package
  • 48217000 Transaction-processing software package
  • 48219300 Administration software package
  • 48411000 Investment management software package
  • 48441000 Financial analysis software package
  • 48450000 Time accounting or human resources software package
  • 48490000 Procurement software package
  • 72211000 Programming services of systems and user software
  • 72212450 Time accounting or human resources software development services
  • 72212451 Enterprise resource planning software development services
  • 72250000 System and support services
  • 72261000 Software support services
  • 72265000 Software configuration services
  • 72267000 Software maintenance and repair services
  • 72310000 Data-processing services
  • 72500000 Computer-related services
  • 72600000 Computer support and consultancy services
  • 72900000 Computer back-up and catalogue conversion services
  • 79000000 Business services: law, marketing, consulting, recruitment, printing and security

What happened

Metropolitan Police Service awarded this contract to ENTSERV UK LIMITED worth £1,000,000,000 on 5 Nov 2025. The contract runs until 4 Nov 2032.

Description

Provision of managed services for HR, Finance, and Commercial operations under a Managed Service Model. Includes technology enablement, process optimisation, and service delivery aligned to Cabinet Office Model Services Contract principles.

The associated contract notice, posted on Find a Tender, is found here: https://www.find-tender.service.gov.uk/Notice/001429-2025

Awarded supplier

Supplier
ENTSERV UK LIMITED
Companies House: 00053419
Award value
£1,000,000,000
Award date
5 November 2025

Contact

Address
New Scotland Yard, London, SW1A2JL
Contact name
Shaz Dawood - Commercial Manager

Identifiers

Buyer reference
1895
Notice ID
5f753d40-647e-461c-9ed8-1fd2981de76b-890827
OCID
ocds-b5fd17-38178f42-d16d-4cdf-80ef-5aee8a9960c9

Explore related tenders

External ID: cf-ocds-b5fd17-38178f42-d16d-4cdf-80ef-5aee8a9960c9 • Added 29 April 2026