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NHS App

NHS England

Awarded
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from NHS England, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Leeds
Contract value
£160,100,000ex VAT
Submissions closed
27 March 2026
Published
5 May 2026

Procurement

Contract period
1 May 2026 - 31 March 2028
2 years
Procedure type
Other -
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

NHS England awarded this contract to IBM United Kingdom Limited worth £160,100,000 on 27 Mar 2026. The contract runs until 31 Mar 2028.

Description

The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan.

Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home.

Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale.

Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment

Awarded supplier

Supplier
IBM United Kingdom Limited
Award value
£160,100,000
Award date
27 March 2026

Contact

Address
7-8 Wellington Place, Leeds, LS1 4AP
Contact name
Commercial NHS England

Identifiers

Buyer reference
CF-3472500D0O000000rwimUAA
Notice ID
fc3a0901-317c-4e28-83ec-791e5d313e68-895939
OCID
ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d

Explore related tenders

External ID: cf-ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d • Added 29 April 2026