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PAHT - ITSM Software Project
The Princess Alexandra Hospital NHS Trust
Awarded
supplies
This tender has closed
The submission deadline for this contract has passed. There may be more active supplies tenders from The Princess Alexandra Hospital NHS Trust, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
Welwyn Garden City
Sectors
Contract value
£574,000ex VAT
Submissions closed
2 March 2026
Published
13 April 2026
Procurement
Contract period
31 March 2026 - 30 March 2029
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 48000000 Software package and information systems
What happened
The Princess Alexandra Hospital NHS Trust awarded this contract to Freshworks Inc. worth £574,000 on 31 Mar 2026. The contract runs until 30 Mar 2029.
Description
Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557.14 Framework.
Awarded supplier
Supplier
Freshworks Inc.
Award value
£574,000
Award date
31 March 2026
Contact
Address
Gate House, Fretherne Road, Welwyn Garden City, AL8 6NS
Contact name
Sophie Rider
Email
Identifiers
Buyer reference
CF-3485900D0O000000rwimUAA
Notice ID
08d5281c-84ce-482e-9e70-be2b5150336d-892624
OCID
ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0
Explore related tenders
External ID: cf-ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0 • Added 29 April 2026