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Unified Communications and Contact Centre

Trafford Council

Awarded
services
Price only

This tender has closed

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Key details

Contracting authority
Trafford Council
local council
Region
Manchester
Delivery: UKD36
Contract value
£503,187ex VAT
Submissions closed
Not stated by buyer
Published
23 April 2026

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 64200000 Telecommunications services

What happened

Trafford Council awarded this contract to Gamma Network Solutions Limited worth £503,187 on 11 Feb 2026.

Description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.

Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Awarded supplier

Supplier
Gamma Network Solutions Limited
Companies House: 08943488
Award value
£503,187
Award date
11 February 2026

Contact

Address
Trafford Town Hall, Talbot Road, Manchester, M320TH
Contact name
Andrew Bottomley

Identifiers

Buyer reference
UID14505
Notice ID
037051-2026
OCID
ocds-h6vhtk-06898a

Explore related tenders

External ID: fts-ocds-h6vhtk-06898a • Added 23 April 2026