Procurement of Facilities Management Soft Services Reference number: ND2024 008
Chelsea and Westminster Hospital NHS Trust
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Key details
Procurement
- 79993100 Facilities management services
- 90900000 Cleaning and sanitation services
- 90911300 Window-cleaning services
- 90922000 Pest-control services
- 98341120 Portering services
- 72253000 Helpdesk and support services
- 98351000 Car park management services
- 98310000 Washing and dry-cleaning services
- 55500000 Canteen and catering services
- 79710000 Security services
- 90500000 Refuse and waste related services
- 79992000 Reception services
What happened
Chelsea and Westminster Hospital NHS Trust awarded this contract to Iss Mediclean Limited on 14 Apr 2026.
Description
The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising
General management
Healthcare Cleaning Services
Portering Services
Patients Catering Services
Linen & Laundry Services
Retail Catering Operations
Waste Management Services
Reception (Chelwest only)
Helpdesk Services
Security Services
Window cleaning
Pest Control
Vehicle Parking
Private Patients services
Full description
The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence.
The intention is to commence the contract in April 2026. Additional information: 90900000 Cleaning and sanitation services
90911300 Window-cleaning services
90922000 Pest-control services
98341120 Portering services
72253000 Helpdesk and support services
Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-04b3ca • Added 23 April 2026