Request for Tenders for Hosted - Cloud Case Management System
Ombudsman for Children's Office
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Key details
Procurement
- 48000000 Software package and information systems
- 48810000 Information systems
- 72200000 Software programming and consultancy services
- 72260000 Software-related services
What happened
Ombudsman for Children's Office awarded this contract to Computer Application Services Ltd. worth €201,001 on 13 Mar 2025. The contract runs until 13 Mar 2032.
Description
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Awarded supplier
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External ID: ie-4328508 • Added 18 April 2026