eTenders Ireland

Provision of Out of Hours (Non-Emergency) Call Answering Services

Wexford County Council

Awarded
IE
services
Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Wexford County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Ireland
Contract value
Not stated by buyer
Submissions closed
6 March 2025
Published
10 February 2025

Procurement

Contract period
Until 23 March 2027
12 months
Procedure type
Open Procedure
Evaluation method
MEAT
CPV classifications
  • 32552310 Digital telephone exchanges
  • 32552330 Electrical apparatus for line telephony or line telegraphy
  • 45314120 Installation of switchboards
  • 64210000 Telephone and data transmission services
  • 64214200 Dedicated-business telephone network services
  • 79510000 Telephone-answering services
  • 79511000 Telephone-answering services

What happened

Wexford County Council awarded this contract to Key Answering Systems Ltd worth €160,000 on 23 Mar 2026. The contract runs until 23 Mar 2027.

Description

The Services comprise of the Provision of an Out of Hours, (Non-Emergency Call Answering Services). During normal working hours Wexford County Council receives large volumes of call relating to the services it provides. Generally, there is an acceptance by members of the public that normal day to day enquiries relation to Local Authority Services can only be made during normal office hours. Outside of normal office hours there are occasions when members of the public need to urgently contact a Local Authority for a variety of reasons.

Awarded supplier

Supplier
Key Answering Systems Ltd
Award value
€160,000
Award date
23 March 2026

Contact

Procurement contact for this buyer (from their other notices)

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External ID: ie-5070212 • Added 18 April 2026