Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
The Digital Hub Development Agency
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
- 72500000 Computer-related services
What happened
The Digital Hub Development Agency awarded this contract to Formula Networks worth €600,000 on 6 Aug 2025. The contract runs until 6 Aug 2029.
Description
The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Awarded supplier
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External ID: ie-5421112 • Added 18 April 2026